Midori Vario Lifetime Warranty

At Shave Manila, we stand by the quality and craftsmanship of the Midori Vario. We are proud to offer a lifetime warranty against manufacturing defects for the original purchaser. This warranty is our commitment to you, ensuring your razor performs flawlessly for a lifetime of shaves.

This warranty takes effect on the date you receive your Midori Vario razor.

What Is Covered

This warranty covers defects in materials and workmanship under normal use. If the razor fails due to a manufacturing defect, Shave Manila will, at its discretion, repair or replace the product, or provide store credit.

This includes:

Structural Defects: Any issues with the razor's head, handle, or threads that prevent it from assembling or functioning correctly.
Adjustable Mechanism Failure: Problems with the Vario's adjustment dial or internal components that prevent it from changing blade gaps smoothly.
Finish Defects: Flaking, blistering, or peeling of the razor's finish that is not caused by external damage or chemical exposure.

What Is Not Covered

This warranty does not cover damage caused by misuse, neglect, or normal wear and tear.

This includes:

Accidental Damage: Scratches, dents, or broken parts resulting from dropping the razor or other impacts.
Neglect: Rust or corrosion from improper drying or storage.
Normal Wear and Tear: Fading or minor scuffs from regular use.
Unauthorized Modifications or Repairs: Any damage caused by attempts to disassemble or modify the razor.
Lost or Stolen Products.

How to Make a Warranty Claim

To make a warranty claim, please follow these simple steps:

Contact Us: Send an email to [Your Customer Service Email] with the subject line "Midori Vario Warranty Claim."
Provide Proof: Include your original order number and the name and email address used for the purchase.
Describe the Issue: Explain the problem in detail and attach clear photos or a short video showing the defect.

Once we receive your claim, our team will review the information and contact you to determine the next steps. Our goal is to ensure a fair and efficient resolution for everyone.